Two Christmases ago, my gift to myself was a shiny new red BlackBerry Curve, bought at the Bell Store in the Scarborough Town Centre with a three-year contract. I love my BlackBerry. Turning it off when roaming in the U.S. is so hard. A week in Israel with no Berry was madness – it took me four days to stop reaching into my pocket to check it, and for the phantom vibrations to end. Long story short, I’m a Berryholic.
When I bought the thing, the sales guy couldn’t stop talking about the awesome service plan that was included. It’s all covered, he told me. No questions asked, we’ll fix it or replace it on the spot, it’s all good. Good to know, I told myself, hoping it would never be necessary.
Fast-forward to yesterday. My berry’s trackball decides to stop scrolling up. Sideways, no problem. Down? That’s fine. But up? No dice. Something gumming up the works. After trying to clean it out without success I remembered hey, I have that awesome service plan with Bell, I’ll just pop over to the Bell store at lunch and they’ll fix it.
So after some chicken at the food court, I head over to the Bell Store.